Shipping & Returns
Shipping
We like to work with carbon neutral SENDLE and Australia Post. We prefer not to send to PO Boxes (as Australia Post charge us heaps!) so if you can provide a street address that would be great.
FREE SHIPPING on orders $75 and over
$7.50 for orders under $75
International orders
For international orders, please email karen@predress.com.au I am trying to get an international account with SENDLE, hopefully soon!
Refunds
If you are unhappy with your PrepDress, please email us within 7 days of purchase at karen@predress.com.au to organise a full refund. The PrepDress must be returned to us before the refund is issued. Return to PO Box 727, Black Rock, Victoria 3193
Exchange
If you would like to exchange your PrepDress for another size or colour that's fine! Please return your PrepDress within 7 days to PO Box 727, Black Rock 3193
When we receive your package we will be in contact. PLEASE NOTE a $9.95 shipping fee will be required to send your new PrepDress.